Terms & Conditions

PRIVACY POLICY:

Streetpro Motorcycles Pty Ltd – ABN 51 164 918 441 are licenced dealers for CFMOTO & SWM Motorcycles – Frankenstein Trikes & Motor Trike USA. We also retail parts, accessories and associated Motorcycle products.

The following privacy policy applies to all Streetpro Motorcycles Pty Ltd users, and complies with the Privacy Act 1988.

COLLECTION OF PERSONAL INFORMATION:

In order to use the Streetpro Motorcycles website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.

Any information collected by Streetpro Motorcycles is collected via correspondence from you or your company. This may be via the phone, email, mail or directly through our website.

USE OF INFORMATION COLLECTED:

Any details collected from Streetpro Motorcycles customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can contact us at www.streetpromotorcycles.com.au

PURCHASED ORDERS:

When you purchase a motorcycle or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes, and to fill your orders. If we have trouble processing an order, we will use this provided information to contact you.

DELIVERY POLICY:

Streetpro Motorcycles Pty Ltd are licenced Motorcycle dealers for CFMOTO & SWM Motorcycles and Frankenstein Trikes & Motor Trike USA. We also sell parts and accessories and associated motorcycle products.

After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). We will contact you by phone or email to confirm your order. We will organise to send your merchandise – parts – accessories via courier to your contact address within 5 working days of processing your order.

Online sales for new CFMoto & SWM motorcycle models will be delivered by our motorcycle carrier within 10 working days; however, if goods are unavailable delivery will take a little longer. If you wish to query a delivery please call us on (07) 3341 0900 or by email sales@streetpro.com.au.

REFUNDS & RETURNS POLICY:

All goods are sold with an applicable standard manufacturer’s warranty. Streetpro Motorcycles Pty Ltd will not refund or accept returns for New Motorcycle models sales ‘change of mind’ under any circumstances.

Returns may be considered in certain circumstances if Streetpro Motorcycles notified within two (2) business days of purchase and purchase items in original/saleable condition. If for any reason you are not completely satisfied with your purchase, please questions contact us at www.streetpromotorcycles.com.au. All returns and refunds at the total discretion of Streetpro Motorcycles Pty Ltd.

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore, we advise you take insurance with your postal carrier.

While all products are packaged with care & safety in mind to avoid damage or breakage, Streetpro Motorcycles will not be responsible for parcels lost or damaged in transit if you choose not to insure.

LEGAL:

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website. The terms and conditions in this privacy statement only cover the domain name of Streetpro Motorcycles Pty Ltd.

SECURITY:

Streetpro Motorcycles uses a Payment Gateway for its online credit card transactions.

The payment gateway processes online credit card transactions for many Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the gateway are secured payments.

Address:

2/2938 Logan Rd
Underwood QLD 4119

Phones:

07 3341 0900

Working time:

Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday by appointment